Store | Reston, VA, USA
(I have sold a computer to an older woman and her son.)
Me: “So, it seems like we’ve got everything set up for your new computer! And since this is your first new device in almost a decade, would you be interested in signing up for any classes here at our store? Computers have really changed a lot since your last machine.”
Mom: “Classes do sound great, but I’ve already got a great teacher here! My son knows everything there is about computers. I’m sure he will sit down with me and teach me everything I need to know!”
(The customer’s son’s eyes open wide with a look of horror.)
Son: “You know, Mom, those classes sound great for you! I’ll even pay for them myself!”