achmed13 shared this story from Bad customer service, bosses and co-workers – Not Always Working. |
Medical Office | Singapore
(Note: I have a rare colour-blindness where purple and blue look the same.)
Doctor: “So, it looks like your colour vision is atypical. Were you aware of this?”
Me: “Yes, I’ve got protanopia.”
Doctor: “Well, unfortunately, I’m going to have to send you across to a specialist to get a full report for the paperwork. The receptionist will give you the directions to her.”
(We finish the medical check and I leave the room to talk with the receptionist.)
Receptionist: “So, it looks like you need to get your colour vision tested in detail.”
Me: “Yes, the doctor said you’d tell me where to go?”
Receptionist: “It’s very easy; to get to the colour blind test, just go outside and follow the green signs until you see a red building. Go through the purple doors, just past the blue ones.”
Me: “Um, sorry, can you give me another way to get there?”
(The receptionist looks confused and repeats the directions.)
Me: “Okay, before I go, can you confirm for me why am I going to the specialist?”
Receptionist: “You are colour blind.”
Me: “Thank you. And are those the standard directions you have for colour blind people?”
Receptionist: “Of course. They’re very easy.”
Me: “Okay, last one: are your directions based entirely upon the assumption that colour-blind people can see colour?”
Receptionist: “Oh my god! So THAT’S why they kept coming back and asking me to repeat it! I though they were all just stupid!”